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I ordered a pair of Church's in their sale, when they arrived they were 'subs'. I immediately contacted Edward Meeks who could not be more apologetic; they are what they had received from Church. Not only did they order me a new pair from Church direct (honouring the sale price) but they ordered in a colour they'd sold out of and refunded my postage. You can only judge an online retailer by how they deal with issues. Edward Meeks are first class and I will be back.
The whole order process was excellent. The goods arrived very promptly in packaging that was in very good condition. An added bonus was the complimentary shoe horn and pair of socks. What a lovely touch! Well done indeed.
Great customer service, communication and attention to detail. Shoes were delivered next day and in perfect condition, even the box! I highly recommend this shop for online purchases. Engage with confidence!
Shoes are competitively priced. Service was excellent and delivery fast and efficient. When shoes arrived, they were accompanied by a complimentary pair of high quality socks. Very impressed.
It really is an online website with old fashioned customer service. Very rare. Excellent.